PMAV (Prevention and Management of Aggression and Violence) Training

OEI's PMAV Training equips employees and managers with the knowledge, skills, and confidence to recognise, prevent, and safely manage situations involving aggression, violence, and challenging behaviour in the workplace.

 

Designed for organisations where staff may encounter conflict, distressed individuals, or potentially volatile situations, this practical programme focuses on early intervention, communication techniques, de-escalation strategies, personal safety, and incident management.

 

Participants learn how to reduce the likelihood of confrontation, protect themselves and others, and respond appropriately when incidents occur, helping to create a safer, more respectful, and more resilient working environment.

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Delivery can be in four forms: traditional classroom, in-house at your premises, instructor-led online classes, and flexible self-paced online training.​
 

Note: this is not suitable for those in the HSE, for whom a specifically-designed training is required.